Hello friends, I have prepared a very high post for you today so that you will know what is Facebook Messenger and what is a chatbot.
And friends, you should know that Mark Zuckerberg has updated.
My dear friends Mark Zuckerberg has removed Facebook Messenger removed the Discover tab and removed the Chatbot.
Okay, guys let’s start with why Mark Zuckerberg did it.
Messenger Removed Discover Tab and Removed Chatbot
Facebook messenger removed the discover tab and removed the chatbot, for this you have to follow two steps.
1. Chatbots, Games, and Business
Chatbots used to be one of the development focus of Facebook Messenger 3 years ago. But now, along with the Game and Business section, the bots have been wiped out from the Messenger chat app interface.
So far, as you can see, the latest version of Facebook Messenger has disappeared from the Discover tab to focus on speed and simplicity instead of too many spread-out functions as before.
March 2-2020: Facebook CEO Mark Zuckerberg said: “The new version of Messenger weighs only a quarter and runs two times faster than the old version.”
According to Facebook, Messenger was completely rewritten, dropping 84% of the core, from 1.7 million lines of code to only 360,000.
This will make the application easier to use and work more effectively in cases where the phone is about to run out of battery, the network is slow and more friendly to the majority of users …
These changes are part of the Messenger redesign to reorient the People tab, which will focus more on Stories, the format Facebook bought from Snapchat.
Now, the People tab will default to short videos/images friend’s friends fill the screen. Users need to touch the Active tab to see which of their friends’ list is online.
This change will encourage users to spend more time interacting with friends and update their lives. Instead of engrossed with chatbots to shop, connect business and play games. Interestingly, but this change will help Facebook make more money from Messenger.
Chatbots, Business, and Games are hidden, but they are not completely removed from Messenger. Users can still find if they actively search in the Search bar on Messenger, on Pages and Ads, click the start conversation button on the business website and link the m.me URL to generate QR Codes.
A Facebook spokesperson said businesses are still an important part of Messenger, but the fact is that without the incentives in the Discover section, businesses will still have to depend on owned or paid channels to gain market share.
For the chatbot, so removing the Discover tab is like eliminating the motivation for chatbot development on the Messenger platform.
2. Chatbot – A Troubling Journey
This update is the end of the 4-year era of Chatbot Facebook. Back in 2016, it was hoped that chatbots using artificial intelligence would be a way to replicate human interaction, lubricate customer services, and promote e-commerce.
But when Facebook launched its chatbot platform in late 2016, the chatbot showed it was far from complete.
The human semantics are very difficult to understand for the machine. Currently, companies that specialize in bot research still create very obscure chats.
Up to now, efforts to make the device more human have not been able to absorb anything compared to the needs of the public.
Messenger launched the Discover tab in 2017 in the hope that free advertising via this tab will help developers invest in building better chatbots. But until early 2018, even giants like Facebook had to abandon plans to build a full-service virtual personal assistant called M, where users can ask any question.
Instead, Facebook only makes smart little hints inside Messenger features, like Sticker or Reminders based on what the user has typed. Facebook then announced that it would remove the Instant Game section from Messenger and put it on Facebook’s Gaming tab.
There will still be opportunities to use chatbots to collect initial information and categorize user requests when selling or taking care of customers. These tasks are quite annoying and take time when done by phone, waiting for long, emotionless long slaps.
Meanwhile, using asynchronous messages makes communication with businesses much easier. Sure, Facebook will still develop this functionality for businesses that need Messenger.
But messages still need to have people involved at some point, and it’s best that they should be structured for users to actively search, rather than passively receive ads on the Discover tab.
Now, with the removal of the Discover tab, Messenger seems to have retreated from its intention to become a multi-utility super application like Wechat.
In China, Wechat offers not only a messaging app but it is a place to pay, order a taxi, book a flight, top-up a phonecard, buy internet storage, borrow, rent a house or shop…
However, although super-applications – all-in-one – are very popular with Chinese culture, Europeans prefer to use specialized gadgets for different situations. Successive scandals about Facebook’s privacy and user control violations also make Messenger hard to gain such trust.
Users and the US government are not confident enough to empower Facebook to target a lot of data and information in their daily lives.
On the other hand, Facebook Messenger also has to compete with iMessage or Snapchat, followers who are willing to rise up if Messenger greedily embraces too many functions and loosen its core functions.
So now Messenger is going in the opposite direction from previously intended. Messenger is increasingly like WhatsApp – simple, fast, and focused on one-to-one connections. The visual interactions (photos, videos) through Stories, responded to by messages, will become an extension of communication, which is very reasonable but can still leave the door open for business later.
If Messenger is the perfect place to chat, without being bothered by chatbots or business services, users may be content to stay in the Facebook ecosystem.